Moodfit Help Center
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Where do I enter my program code?
If you have a program code from your organization or from a promotion, you can enter it on the account creation screen. If you have already created your account, go to the Settings screen to enter it.
How do I passcode protect my account?
Go to the Settings screen. There select the on/off toggle for "Passcode Protection." You can then enter a four digit passcode that you will then need to enter every time the app comes to the foreground. Should you ever forget your passcode you'll need to sign out of the app and then sign back in using your email and password. You'll be given the sign out option if you enter the wrong passcode.
Can I use Moodfit on more than one device?
Yes. Should you ever need to get the latest version of all your entries on a given device just click the "refresh" icon from the Home screen.
Can I enter mood or activities for past days?
Yes. Entries you make are by default dated to the day and time when you click "Save." If you would like to set a different date just select the desired date. For mood and gratitude entries click "Select date" to expose the date selector. You can also change the date of entries you've already made in your History.
How do I delete items?
In general to delete items in Moodfit swipe left on them. You'll then be asked to confirm. To delete past entries you have saved, go to your History screen.
How can I delete a daily goal?
To delete a daily goal or change the number of times you do it each day, click “edit” on the Daily Goals section of the Home screen. If you want to keep the activity around for a possible future daily goal just set it to zero. To delete the activity swipe left on it which will expose the DELETE button.
How can I delete a medication I have made in my medication list?
To delete a medication in your medication list go to the Medication screen (go to Activities then Medications). Then swipe left on the medication which will expose the DELETE button.
How can I delete a custom activity that I created?
To delete a custom activity that you created go to the Activities screen. (From Home screen scroll to the bottom and click ALL ACTIVITIES.) Then swipe left on the entry you want to delete which will expose the DELETE button.
How do I keep a journal?
One way to create a journal in Moodfit is to make a Custom Activity. To do this, go to the Home screen and click “+ ALL ACTIVITIES” at the bottom of the screen. Then on Activities screen click “+ ADD CUSTOM ACTIVITY”. This will let you create an activity that you could call, “Journal” or whatever you like. You can add it to your Daily Goals and create Journal entries as often as you like.
How do I delete my account?
Go to the Settings screen and click "Delete Account." This will erase all your data and delete your account so proceed with caution. This can't be undone.
How do I get Moodfit reminders to show as as notifications?
Go to Moodfit's Settings and turn on "Show as notifications." Also, make sure that your device's Settings are set to allow Moodfit to show notifications. E.g. on iOS go to Settings/Notifications, find Moodfit, and make sure "Allow Notifications" are on.
How do I get the Moodfit reminders to show/hide on my Home screen?
Go to Settings and turn on/off "Show on home screen."
How do I edit an entry in my history?
Go to the History screen. Most entries will have a ">" associated with them. Clicking the entry will take you to the tool that created the entry. There you can edit the entry and save it.
How do I share or archive my history?
Go to the History screen. Click the share icon. Select the date range that you want to share. Then select SMS, EMAIL or EXPORT CSV. Make sure that you that your history is showing all the entries that you want to share. You may need to load more all of the history items by scrolling to the bottom of the history screen and clicking LOAD ALL.
How do I update my Daily Goals if I forgot to enter items on a prior day?
You can enter items for any prior day. To update your daily goals % for that day, go to the History screen and find the Daily Goals entry that you want to update. Click the refresh icon.
How do I search my history?
Go to the History screen. Click the search icon. You can then enter any search terms, e.g. "Gratitude" which would just show you entries in your history that included that term. There are also shortcuts associated with the search text box like "mood" and "cbt" to make it easy to quickly search for those terms.
How do I check the status of my Moodfit Premium subscription?
How do I know if I have Moodfit Premium or the free version?
If you see a lock icon next to certain features then you have the free version. If you see no lock then you either subscribed to a Moodfit Premium plan or you are affiliated with a program code that gives you access to Moodfit Premium.
What features are in Moodfit Premium that aren't in the free version?
The baseline features of Moodfit are free. If you subscribe to Moodfit Premium you get all features including:
- Unlimited daily goals
- Weekly & monthly summary reports
- CBT Thought Record tool
- All mindfulness meditations
- All breathing exercises
- Charts that compare your mood with other variables
- Analyze your mood by day and time
- All articles & tips
- Passcode protection